Hospitality and Tourism Management

Hospitality and Tourism Management

HospitalityTourismEvent ManagementHotel ManagementCustomer ServiceCultural TourismDigital Marketing

Overview

Job Growth

N/A

since last year

Duration

N/A

Avg. Salary

N/A

since last year

Career Paths

N/A

new jobs available

Program Description

Hospitality and Tourism Management teaches you how to run services that welcome travelers and host events. You will study front office operations, housekeeping, food & beverage service, event planning, travel and tour operations, customer service, and tourism studies with a focus on Ghanaian culture and heritage sites. The program mixes classroom theory with practical training and internships so you can practice real skills. Graduates find jobs as hotel or resort managers, tour operators, travel consultants, event planners, and hospitality supervisors. If you enjoy meeting people, organising events and showcasing Ghana’s culture, this program opens many practical and creative career doors.

Aims & Objectives

1

Develop strong customer service skills and guest relations measurable by supervised role-play and internship evaluations

2

Master front-office and reservation operations using industry-standard systems assessed through practical tests

3

Understand Ghanaian tourism products, cultural heritage and sustainable tourism practices measured by project work

4

Create and manage event plans and simple budgets demonstrated by a capstone event or simulated project

5

Apply food safety, hygiene and workplace safety standards verified by practical assessments and certification

Why Choose This Program?

Growing job market

Tourism and hospitality in Ghana are expanding; trained graduates are in demand in hotels, tour companies and event centres.

Hands-on learning

Practical labs, role-plays and industry internships give real experience employers value.

Work with culture and creativity

Combine Ghanaian culture, storytelling and design to create memorable guest experiences and tours.

Clear career routes

Pathways lead to hotel management, travel agencies, event planning or starting your own business.

Industry connections

Opportunities for internships and mentoring with local hotels, tour operators and event venues.

Skills & Tools

Skills You'll Develop

Use systems like Opera or cloud PMS to manage bookings, check-ins and room inventories.

Operate POS terminals and manage food & beverage transactions and stock control at outlets.

Create promotional content using WordPress, Canva or Adobe tools to market destinations and services.

Plan schedules, supplier lists and budgets using spreadsheets and event software for successful events.

Apply health standards to cater services and kitchen operations to meet regulatory requirements.

Tools & Resources

Opera (or cloud PMS)

Canva

Adobe Creative Suite (Photoshop, Illustrator, InDesign)

WordPress

Challenges & Tips

Challenges

  • Balancing theory with practical assessments

  • Understanding management and accounting concepts

  • Meeting hospitality certification standards

Tips & Advice

  • Schedule weekly practice sessions and review notes after practical classes to connect theory to action.

  • Use simple examples, ask teachers for extra practice problems and form study groups to compare notes.

  • Complete required short courses early (e.g., food safety) and practise skills in labs before assessments.

Video Guide

Frequently Asked Questions

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