Hospitality and Management Studies

Hospitality and Management Studies

hospitalitymanagementtourismcustomer serviceevents

Overview

Job Growth

N/A

since last year

Duration

N/A

Avg. Salary

N/A

since last year

Career Paths

N/A

new jobs available

Program Description

Hospitality and Management Studies teaches you how hotels, restaurants, event venues, and tourism businesses operate. You will study customer service, front office operations, food and beverage management, event planning, basic accounting, and hospitality law. The course mixes classroom theory with practical training, role plays, and industry visits. Graduates can work as hotel supervisors, front office clerks, event coordinators, food and beverage managers, tour guides, or start small hospitality businesses. This program builds practical skills, confidence, and a service mindset, preparing you for hands-on work in Ghana's growing tourism and hospitality sector.

Aims & Objectives

1

Develop front office and reservation skills, demonstrated by handling simulated check ins, check outs, and bookings with 80 percent accuracy.

2

Master food safety and hygiene practices, evidenced by passing a certified food safety assessment or classroom practical test.

3

Create and manage event plans, including budgets and timelines, with at least one supervised event project during the course.

4

Understand basic hospitality accounting and revenue management, shown by preparing simple budgets and sales reports for class assignments.

Why Choose This Program?

Strong job demand

Ghana's tourism and hospitality sector is expanding, creating openings in hotels, restaurants, event companies, and travel services.

Hands-on practical training

Coursework includes role plays, demonstrations, and industry visits that build real workplace skills employers need.

Transferable business skills

You learn management, customer service, budgeting, and marketing skills useful in many careers or for starting your own business.

Internship and industry links

Many programs connect students with local hotels, restaurants, and event planners for internships and on-the-job experience.

Skills & Tools

Skills You'll Develop

Use property management basics and booking procedures to manage reservations, check ins, and guest records.

Apply HACCP principles and safe food handling to maintain kitchen and service hygiene, reducing health risks.

Plan events with timelines, floor plans, supplier coordination, and cost control for successful functions.

Record sales, manage invoices, and use point of sale systems to track revenue and prepare basic financial reports.

Tools & Resources

Microsoft Office (Excel, Word)

Property management or reservation systems (basic PMS tools)

Point of sale software

Challenges & Tips

Challenges

  • Balancing theory and practical work

  • Understanding basic accounting concepts

Tips & Advice

  • Use study schedules that reserve time for practical practice, and link theory to hands-on tasks to reinforce learning.

  • Focus on simple examples, use spreadsheets for practice, and ask instructors for extra exercises on budgeting.

Video Guide

Frequently Asked Questions

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